Support
Aster Disk is built by one person. Tell me when it breaks; I'll fix it.
Bug reports & feature requests
The fastest path is to open an issue on GitHub. Public discussion means future users find the answer too.
When reporting a bug, please include:
- macOS version (e.g. macOS 15.4)
- Mac model (Apple Silicon or Intel)
- Aster Disk version (Aster Disk → About Aster Disk)
- What you were trying to do, what happened, what you expected.
For private issues — purchase trouble, account questions, accessibility blockers you'd rather not file in public — email support@asterdisk.com.
Expect a reply within a few days. This is a side project; I answer when I can.
In-app purchase questions
Aster Disk Pro is a one-time, lifetime in-app purchase processed by Apple via StoreKit. Pro travels with your Apple ID — if you reinstall Aster Disk on the same Apple ID, open Settings → Aster Disk Pro and tap Restore Purchases.
For refunds, billing questions, or family sharing issues: Apple owns the transaction, so the answer is on Apple's side. Apple Billing & Subscriptions handles those directly.
Press & partnerships
Email press@asterdisk.com. Marketing assets (icon, screenshots, AsterMark glyph) can be provided on request.